Description Details TeamViewer Pilot Enhance your remote support with augmented reality Save time and money through solving problems remotely Your customer needs to set up a router. All they need is your knowledge and guidance while setting it up themselves. Being on site would require a long commute and is not necessary. Give your customers instructions and watch as they complete the set-up – all while you are in your office and connected through TeamViewer Pilot. Key Benefits with TeamViewer Pilot How TeamViewer Pilot can help you: Save Money You don’t need to hop on a plane or take a road trip to fix technical IT issues. Lower travel costs effectively by replacing on-site visits with remote support sessions by service technicians and customers. Solve Problems Efficiently Act immediately when downtime or errors occur. Enable your service technicians and customers to get direct support from experts via audio and interactive video. Improve Processes Transfer knowledge for technical repairs and maintenance or provide approval for inspections as if you were on-site. Maintain Security Within TeamViewer’s secure global network, all remote connections are secured end to end with RSA public/private key exchange and AES (256-bit) session encryption. Transfer Knowledge Use augmented reality to train your employees by showing them important processes or accompanying them during the execution. Digitalise field service Avoid on-site visits using augmented reality while benefiting from the speed and security of TeamViewer’s complex global network.
